Talk to a person, not a form.

There's no ticketing queue yet — email reaches the team directly, and we read every message.

Email us

hello@launchclan.com

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What to include

A faster reply usually just means fewer questions back. A rough guide to what helps for the most common reasons people write in:

A dispute over a resolved obligation
Every real check writes a verifications row, pass or fail, so tell us the pact or obligation and we can re-read the actual evidence behind it.
Product Hunt connection or verification trouble
Include the launch's Product Hunt link and roughly when you tried — that's usually enough to tell a rate limit apart from a real bug.
Billing, activation, or a placement
Payments run through Dodo Payments as merchant of record. Include the launch name and the email you paid with.
Data or privacy request
Account deletion and data export requests go through here — see the Privacy Policy for what we hold and why.