Talk to a person, not a form.
There's no ticketing queue yet — email reaches the team directly, and we read every message.
Email us
hello@launchclan.com
What to include
A faster reply usually just means fewer questions back. A rough guide to what helps for the most common reasons people write in:
- A dispute over a resolved obligation
- Every real check writes a verifications row, pass or fail, so tell us the pact or obligation and we can re-read the actual evidence behind it.
- Product Hunt connection or verification trouble
- Include the launch's Product Hunt link and roughly when you tried — that's usually enough to tell a rate limit apart from a real bug.
- Billing, activation, or a placement
- Payments run through Dodo Payments as merchant of record. Include the launch name and the email you paid with.
- Data or privacy request
- Account deletion and data export requests go through here — see the Privacy Policy for what we hold and why.